Terms of Use

As a Prinsessa’s Closet shopper, we want your experience to be a pleasant and convenient one. We also feel that having the right information at your fingertips helps to make the entire purchasing process run a little more smoothly.

Before using our website, please read over the following agreement carefully. By using this website and purchasing from this website, you agree to be bound by the following Terms of Use.



We may periodically make changes to the contents of this website, including to the descriptions and prices of goods, at any time and without notice. We assume no liability or responsibility for any errors or omissions in the content of this website.

We reserve the right to modify the Terms of Use at any time and the revised Terms of Use will be posted herein. Your continued use of the website after these amendments constitutes your acceptance of the modified Terms of Use.

In the event a Prinsessa’s Closet product is mistakenly listed at an incorrect price due to typographical error, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price.



Our collections are in limited quantities, so we cannot guarantee availability of all products although every effort has been made to ensure quantities are accurate on the website. All products are independently photographed to provide a reference to the quality of each specific piece and all items are sold as seen.



With effect from 1 Jan 2015, Prinsessa’s Closet offers FREE delivery for every nett purchase of S$100 and above in a single order within the island of Singapore.

Free delivery is not available for the followings;

(i) If an order consists of 50% and above promotion items.
(ii) Delivery to Restricted Area Such As Airport Freight Centre, Changi Airport, Jurong Island & Sentosa.

For all international shipments, buyer is responsible for all duties; customs fees and all additionally incurred handling charges. We are not responsible for all delay due to transit time. We reserve the right not to ship to P.O Box address. The customer is responsible for all shipping charges. We do not pay any shipping charges. All shipping costs and handling fees are non-refundable.

Please refer to our Delivery Policy for more details.


Returns & Exchange Policy

All measurements are provided on each Product Page and you are expected to review them before making the purchase. You are always welcome to send in your query before making the purchase. For more information, please do refer to our Exchange Policy.



We accept debit or credit cards Visa, MasterCard and American Express as well as direct PayPal account payments. All transactions are processed via PayPal in Singapore dollar. PayPal uses the highest level of encryption and data security to ensure your details are protected. PayPal shares your order and delivery details with us but does not share any of your sensitive payment information.



International shipments may be subject to import duties and tax. Any additional charges must be borne at the buyer’s expense. Prinsessa’s Closet has no control over these charges and accepts no responsibility for any additional overseas costs. Shipment is sent via Speed post or FedEx services and a tracking number is supplied for all orders (see Delivery section above).


Use of This Website

Harassment in any manner or form on the website, including via e-mail or by use of obscene or abusive language, is strictly forbidden.

You agree that you WILL NOT:

(i)   Transmit or disseminate viruses, worms, Trojan horses or other harmful, disruptive or destructive files;
(ii)   Use the website in any way which would deprive other Users of their legitimate right to use the site;
(iii)   Use the website for any unlawful or illegal activity; and/or
(iv)   Send, display or disseminate any junk mail, spam, chain letters or pyramid schemes.
Prinsessa’s Closet will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.




In order to purchase from the Site, you will be asked to register (you can generally pick your own username) and provide certain information about yourself, which you agree to input, update and maintain accurately and completely as long as you are a registered user. You can also opt to purchase as a guest if you wish to.

During the registration process, you will create a password. You will be solely responsible for all access to and use of this site by anyone using the password and username originally created by you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use.

You are responsible for the confidentiality of your password, which, combined with your username. You shall immediately notify Prinsessa’s Closet of any unauthorized use of your password and username, and any other breach or threatened breach of this Site’s security.


Intellectual, Property, Software & Content

We respect the intellectual property of others, and ask our shoppers to do the same. The intellectual property rights in all software and content made available to you on or through this website remain the property of Prinsessa’s Closet and are protected by copyright laws and treaties around the world. All such rights are reserved by Prinsessa’s Closet.

You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.



You agree to indemnify and keep us indemnified against any claim, action, suit or proceeding brought or threatened to be brought against us which is caused by or arising out of

(i)   your access of this website,
(ii)   your and any other party’s access to this website using your Prinsessa’s Closet login ID and password, and
(iii)   your breach of any of these Terms of Use, and to pay us damages, costs and interest in connection with such claim, action, suit or proceeding.


Governing Law & Jurisdiction

This website can be accessed from all countries around the world where the local technology permits. As each of these places have differing laws, by accessing this website both you and us agree that the laws of the Republic of Singapore, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this website.

You accept and agree that both you and we shall submit to the exclusive jurisdiction of the courts of the Republic of Singapore in respect of any dispute arising out of and/or in connection with this Terms of Use.